Managed Security Service

Managed Service


Sholla takes a responsive and progressive approach to provide Managed Services. We blend speed, agility, and simplicity to minimize the many challenges in scaling and managing information technology infrastructure while actually reducing costs. To accomplish this, we rely on an advanced set of IT tools and skilled IT professionals. We provide exceptional value and innovation to achieve measurable reliability and performance results.

We possess the 6 skill sets business executives are looking for in a Managed Services Provider: Agility, Customization, IT skills, Leadership/advisory services, Experience and Customer service.


Implementation Professional Services

Are you looking for assistance to deploy security quickly and effectively in the allotted time frame while using the fewest resources possible? According to Sholla, effective technology and a quick, seamless, and effective implementation by Certified Professionals are essential for achieving customer satisfaction. Our tried-and-true implementation process guarantees that your solution is implemented correctly the first time and aids in maximizing value for you. We collaborate with you to comprehend your business goals using the industry-recommended project management approach, allowing us to expedite deployment and set you up for future improvements.

Advanced Support

Sholla experts support your core business by maintaining your complex IT environment. Our annual maintenance services provide our customers with comprehensive support plans to address the requirements of managing our client’s IT.
Sholla security services are fully customizable – and we can create a support plan just as required by our clients. Our several years of expertise in providing support services helps us deliver SLA-based Annual Maintenance Services– regardless of your OEM brand. Sholla has been identified by most leading IT security brands as their trusted security services provider for meeting the highest service standards through a strong commitment to customer satisfaction and continuous improvement.
Our services include:
1. Onsite Support as well as Remote Support Options
2. Regular Preventive Maintenance Support 3. Basic Configuration Support
4. Incident Response Support as per SLA
5.Telephonic / Email Support

Monitoring & Management Services

Sholla’s monitoring and management services capitalize on the accessibility and reliability of your enterprise network as well as optimizing your system to its fullest advantage. We can help lower costs, reduce network complexity and improve reliability with remote, web-based or on-site technical support and repair and exchange services.
Our Monitoring & Managed Services features include:
1. Next-Gen SIEM
2. Incident Response
3. Security Analytics
4. User Behaviour Analysis
5. Security Orchestration & Automation
7. Security Devices Management

IT Staff Augmentation

Sholla staffing solutions focus on headhunting skilled and right resources while mapping and matching them to the client’s corporate environment. We cater to SME and Enterprise industries in the Ethiopia and the Africa region. Equipped with a complete understanding of the security domain and more than 150 active clients,
Sholla proves to be one of the most renowned companies delivering the right resources at the right time. A qualified workforce which can deliver dedication and passion for excellence to our clients is our objective behind the process.
How many of us think about the fact of investing in the right resources?
Lower efficiency, less attendance, inadequate skills and talent, defenses, sick or annual leave alternates, employment challenges, and supervision issues all of these are quite common issues in IT departments at most organizations.
Sholla empowers you to grow into the future by investing in the right people who are skilled to address your requirements in the given time frame. Our robust talent database helps us in choosing the eligible resources for you. Our accomplished IT resources take away all the burden of senior managers, facilitating them to dedicate their quality time to the organization’s business goals.
We ensure to choose the engineers who are well trained in the required areas of technology as well as relevant industry standards towards processes such as ITIL & ITSM. These sessions are conducted prior to deployment as well as on a continuous basis which gears them up towards delivering real value to customers. Sholla also takes responsibility of end to end employee management.